Withdrawal and Cancellation Policy

Riders confirmed in the race who wish to withdraw, must do so in writing to the race office via email at reeftoreef@ironman.com

It is the rider’s responsibility to ensure the race office has received any communication. All requests will be responded to. If you do not receive a response from the race office within 7 days of request, it should be assumed that it has not been received and you should contact us by phone on 1300 761 384.

Upon confirmation of this request, riders may be eligible for a partial refund of their entry fee (details below):

  • Any refund requests received before 5.00pm – Friday 15th June, 2018 will be eligible for a 50% refund of event entry fee paid.
  • Any refund requests received before 5.00pm – Friday 13th July, 2018 will be eligible for a 25% refund of event entry fee paid.
  • Any refund requests received before 5.00pm – Friday 27th July, 2018 will not be eligible for a refund under any circumstances, but can defer their entry to Reef to Reef 2019.
  • Any refund requests received after 5.00pm – Friday 27th July, 2018 will not be eligible for a refund or transfer of entry under any circumstances.

Any additional purchases including but not limited to; ACTIVE Fees paid at the time of entry are non-refundable at any time.

Transfers and Conditions

Transfer Policy

  • Riders confirmed in Triple-R 2018 are able to transfer their race entry to Triple-R 2019.
  • Transfer requests out of 2018 Triple-R can be made up until 5:00pm on 27th July, 2018.
  • No transfer requests will be accepted after this date.

Riders confirmed in the race who wish to transfer to 2019, must do so in writing to the race office via email at reeftoreef@ironman.com

It is the riders’ responsibility to ensure the race office has received any communication. All requests will be responded to. If you do not receive a response from the race office within 7 days of request, it should be assumed that it has not been received and you should contact us by phone on 1300 761 384.

Conditions of Participation

The Triple-R is open to mountain bikers from around the world. Entrants must be 15 years of age as at race day. All riders are required to sign a waiver form when entering.

Please note that riders under the age of 18 are welcome to register and compete in the Triple-R, but are required to complete a Minors Waiver.

The Minors Waiver is a compulsory part of registration and needs to be approved with parent/guardian signature. Minors are also required to ride in the event with an approved adult.

PARTNERS